H1 delivers proactive CRM of uniform high quality and offers a wide range of services that develop and nurture your customer relations. Using both manual and intelligent automated services via a number of different channels such as the telephone, email, text messaging, online chat, voicemail and the Web, H1 can customise its services for both large and small companies in a variety of industries. Our aim is always to increase the value of your customer contacts. This helps promote improved customer loyalty, increased sales and cost reductions for you. Read more about our services below.

 

Contact Centre
We can take care of all the client’s incoming and outgoing customer communication or, if preferred, handle a specific portion of the client’s traffic.
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Technical Support
H1 offers expert technical support services in all Nordic languages both remotely and on site at our clients’ premises, 24 hours a day, 365 days a year.
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Answering and switchboard services
Trouble-free, flexible and cost-effective solutions that improve your reachability and customer service, tailored to suit your specific operating conditions and needs.
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Telesales/Telemarketing
H1 offers a wide range of expert services in the sales area.
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CRM consultants
H1 offers key competence through expert CRM consultancy services.
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Retention
H1 offers a wide range of expert services in the sphere of retention, where the focus is on retaining customers.
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Trust Services
H1 offers a wide range of expert services in the sphere of trust services
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